Privacy Policy

This privacy policy explains how personal data is collected, processed, and protected when using the website Heritage Alive is committed to safeguarding the privacy of its visitors and adheres to all relevant data protection regulations.

1. Information Collected

Personal Data: Heritage Alive collects personal information provided voluntarily by users through contact forms, emails, or enquiries. This may include:

Name
Email address
Telephone number
Address
Project details

Non-Personal Data: Additional information may be collected automatically, such as:

IP address
Browser type and version
Device information
Time and date of visit
Pages viewed on the website

2. Use of Information

The data collected is used to:

Respond to enquiries and provide requested services.
Improve the functionality and user experience of the website.
Communicate updates, offers, or promotions if consent is given.
Analyse website traffic and user behaviour to optimise content.

3. Data Protection Measures

Heritage Alive employs robust security measures to ensure the safety of personal data. These include:

Encrypted connections (SSL)
Secure data storage systems
Regular security audits to identify vulnerabilities

While all reasonable measures are taken to protect data, no online transmission or storage system is entirely risk-free.

4. Sharing of Information

Personal data is not sold or rented to third parties. However, it may be shared with:

Trusted service providers who support Heritage Alive’s operations, such as IT services or payment processors.
Legal or regulatory authorities when required to comply with applicable laws or enforce the rights of Heritage Alive.

5. Cookies and Tracking

Cookies are used to improve the user experience and track website performance. These small text files collect data such as:

User preferences
Session details
Website interactions

Users can adjust browser settings to manage or disable cookies. However, certain website features may not function optimally if cookies are blocked.

6. User Rights

Visitors to the website have the following rights regarding their personal data:

Access: Request details of the personal data held.
Correction: Amend inaccuracies in personal data.
Deletion: Request the removal of personal data, subject to legal requirements.
Restriction: Limit the use of personal data in certain circumstances.
Data Portability: Request a copy of personal data in a commonly used format.

To exercise these rights, please contact Heritage Alive using the details provided on the website.

7. Third-Party Links

The website may include links to third-party sites for additional resources or information. Heritage Alive is not responsible for the privacy practices of these external websites and advises users to review their privacy policies before engaging with them.

8. Children’s Data

The website is not designed for children under the age of 13, and personal data from children is not knowingly collected. If such data is inadvertently collected, it will be deleted promptly.

9. Policy Updates

This privacy policy is subject to periodic review and updates. The latest version will be published on this page, with the revision date clearly stated.

10. Contact Information

For any questions regarding this privacy policy or the handling of personal data, please use the contact details provided on the website

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